Senior Care Assistant

Please note - Due to an overwhelming response, we are no longer able to accept applications from anyone who receives immediate sponsorship. We can accept applications from people who have the right to work in the UK for at least 9 months and who have a minimum of 3 months experience of working in the Care Sector. It is essential that all applicants have a full UK driving licence and access to their own vehicle for work purposes.

Care For a Career with Highland Home Carers

Highland Home Carers (HHC) was founded in 1994. We are a vibrant and forward-looking organisation. We have grown to become one of the major independent providers of home care and support services in Scotland. We currently employ around 220 staff. Our company has been owned by our employees since 2004. The business is governed and led by a Board of Directors, made up of two executive directors, one non-executive director and three elected employee directors. We are a private limited company, with a strong commercial focus.

We provide a range of services for older and vulnerable adults in Inverness and across the Highlands through Care at Home, Support Work, Housing Support and Supported Living services.

About the Role

As a Senior Care Assistant, you will support the operational management of the South Highland Service under the direction of the Service Manager, helping to ensure that care and support are safe, effective, person-centred and compliant with Care Inspectorate expectations, the Health and Social Care Standards, organisational policy and relevant legislation. The post holder will promote rights, dignity, choice, independence and positive outcomes for supported people, while maintaining a flexible, supportive and can-do approach in response to the changing needs of the service.

Main Duties

• Ensure the service is delivered with sensitivity and that the supported rights to privacy, dignity, respect, confidentiality, and choice are maintained at all times.
• Be responsible for covering any unallocated visits including staff sickness and annual leave within your area of practice, this will include you delivering care personally sometimes at short notice to supported people within the service.
• To participate in the on-call duties when required.

• Establish and maintain good working relationships with supported people, colleagues and care/support workers within your area of practice.

• Support the Assistant Manager and Service Manager to ensure the service operates within the standards prescribed by national and local policy and practice.

• To assume responsibility for an area of specialised practice in conjunction with the Service Manager.

• Devise and maintain supported persons files, care/support plans and computerised records to make sure they are up to date at all times.

• Liaise with other partner services e.g. NHS, Social Services, Psychiatry, learning disability and mental health service providers and understand how each service impacts on the work we do to meet the needs of supported person in the most efficient and appropriate way.

• Meet with and support new care/support practitioners ensuring they are sufficiently supervised and trained during their probationary period prior to allocating workload. This includes shadowing of new staff within the services, so they are confident and competent to work alone.

• Ensure the completion of supervisions sessions with each member of your designated staff team within area of practice at least every 6 months; this includes practical supervision session with each staff, further ensuring that any issues identified are followed through and addressed.

General Duties

• Observe and comply with the standards expected by the Care Inspectorate and Scottish Social Services Council.

• Attend operational and general staff meetings and other meetings as required.

• Ensure at all levels that confidentiality is maintained in relation to agreed policy.

• Assist in the promotion of a fair and quality service that is responsive to the needs of supported person and stakeholders and stakeholders, ensuring adherence to the requirements of customer care policies at all times.

• Uphold and positively promote equalities in service delivery and employment practices.

• Undertake training courses as required by Highland Home Carers.

• Cover for other Senior Care Practitioner colleagues during periods of absence or leave.

• Carry out any other duties, which fall within the general areas of responsibility of this post.

• To attend the meetings and training sessions as and when they arise that are appropriate to the post at the request of HHC.

• Any other reasonable duties as required.

• When required, deliver care/support.

• Carry out any other duties, which fall within the general areas of responsibility of this post.

What are We Looking For?

Essential

Full and valid UK Driving Licence required and access to your own vehicle

Personal/Professional Responsibilities

• To be registered with the Scottish Social Services Council (SSSC).

• To complete HHC Induction and ongoing training programme.

• Undertake and attend any job-related training, regular team meetings or review meetings as requested.

• Adhere to HHC policies and procedures.

• Understanding Risk Assessments in relation to your role within HHC.

Benefits of working for HHC:

• £15.20 standard hourly rate

• Access to Early Pay (a system that allows you to draw down your salary in advance of the monthly pay date)

• Paid training delivered at our Adult Social Care Academy

• Free SVQ opportunities within our own SQA Centre

• 6.2 Weeks Holidays (Pro-rata for part time)

• As an employee-owned company any annual profits and shares in the company are shared equally regardless of role (subject to qualifying period)

• Free Uniforms and PPE (where required)

• Contributory Pension Scheme (Company pays 4%)

• Access to company pool cars to perform duties in emergencies

• Company sick pay

• Refer a friend scheme (£500 per referral, terms and conditions apply)

• Access to an Employee Assistance Scheme for you and your family run by Health Hero

• The ability to join the Blue Light Card Scheme that brings you huge savings on the brands you love

Full Job Description - Senior Care Practitioner July 2026

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